Last updated: April 2026
This Privacy Policy describes how SONGIE (“SONGIE,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, place an order, use our services, or otherwise communicate with us (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Information you provide directly
When you place an order, fill out a form, or contact us, we may collect:
Information collected automatically
When you use our website, we may automatically collect certain technical information, including:
Information from third parties
We may receive information from third-party service providers that help us operate the business, such as payment processors, website hosting providers, analytics providers, email delivery providers, and customer support tools.
We may use your information to:
Because SONGIE creates custom songs based on information you provide, you acknowledge that the information submitted in your questionnaire, order form, or messages may be used by us and our collaborators to create, edit, produce, and deliver your order.
You represent that you have the right to provide any names, stories, personal details, or other content you submit to us, including information about another person.
We do not sell your personal information for money. We may share your information with trusted third parties only as needed to operate our business, including:
We may also share information as part of a merger, acquisition, sale of assets, or similar business transaction.
We may use cookies, pixels, and similar technologies to keep the website functioning properly, understand how visitors use the site, improve performance and user experience, and support marketing or retargeting, if used.
You can usually control cookies through your browser settings. Disabling cookies may affect website functionality.
We retain personal information for as long as reasonably necessary to fulfill your order, provide customer support, maintain business and transaction records, comply with legal, tax, accounting, or dispute-resolution obligations, and protect our business interests.
We may retain submitted song brief information and delivered order records unless and until deletion is requested, where applicable and legally permitted.
Depending on where you live, you may have rights to access your personal information, correct inaccurate information, request deletion of your information, withdraw consent where processing is based on consent, and opt out of marketing communications.
To make a request, contact us at hello@songy.studio. We may need to verify your identity before responding.
You may receive service-related emails about your order regardless of marketing preferences. If you subscribe to promotional emails, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us.
We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will take appropriate steps.
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties.
If you access our Services from outside Canada, you understand that your information may be transferred to, stored in, and processed in other jurisdictions.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
SONGIE
Email: hello@songy.studio
Website: songy.studio